Terms & Conditions
Trade Mark Disclaimer
Logos or messages displayed in this website are used only for display purposes. They do not suggest the products with those logos or messages are available for sale. They aren’t intended to suggest any real or implied endorsement of those products by the company whose message or logo is shown.
Payment Terms
Payment terms are strictly paid in full prior to production, unless stated otherwise.
State and Local Government departments and Schools must provide official purchase orders to obtain a 7 day payment facility.
Payment Options
Electronic Funds Transfer – banking details shown on invoice
Email remittance to – accounts@promosolutions.com.au
Cancellation of Order
Once artwork has been approved, full payment has been received and order has been sent into production, payments are non refundable if the order is cancelled.
Claims or Returns
In the unlikely event of a claim, only written claims will be accepted and must be made within 14 days of receiving goods. Claims or returns will only be accepted where there is a fault in the product supplied or a variation in the printing from the approved artwork. Promo Solutions takes NO responsibility for misuse of promotional products or if the products are not stored and used in the correct way.
Shipping
We work hard and make the best effort to deliver your order to you on time. However, we cannot be held responsible for goods lost or delayed by common carrier, international or Australian Customs departments or take responsibility for any occurrences resulting from an “act of nature.”